Returns & Exchanges

At CHIQUEL, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day return window for unused and unopened products to ensure the highest hygiene standards.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Authorization number.

• 2.
  Prepare Your Package

  Securely pack the items in their original, unopened packaging, ensuring all seals are intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided shipping label or use a tracked courier service to send the items back to our central warehouse facility.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, we will process your refund to the original payment method within 5-7 business days.